Support
Contact us
Email erkhesenkh9@gmail.com and we usually reply within two business days. Tell us your username and what happened, and include a screenshot if you have one.
Report an event, post, or person
Anything in Vezo can be reported from the app: open the event, post, or comment, tap the options button, and choose Report. To stop someone from contacting you, open their profile and choose Block. Reported content is reviewed and hidden once it passes our threshold. Urgent safety concerns can be emailed to the address above.
Delete your account
Profile → Settings → Delete account. We email you a six-digit code to confirm it is really you, and your profile, photos, posts, and memories are deleted with it.
Vezo Pro
Vezo Pro is $2.99 per month or $19.99 per year through your Apple Account, starting with a 7-day free trial. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions, then Vezo. Cancelling at least 24 hours before the period ends stops the next charge. Purchases are handled by Apple, so refunds are requested at reportaproblem.apple.com.
If you paid and Pro has not appeared, open the Pro screen and tap Restore purchases first. If it still is not there, email us with the date of purchase.
Common questions
- Why is the map empty? Vezo covers the San Francisco Bay Area. Outside it, there is nothing to show.
- Does anyone see that I am going? Attendance is anonymous — a count, not a name — unless you post or share your location yourself.
- Can I edit an event? Details freeze 24 hours before it starts. Cancelling stays available at any time, with a reason if people are attending.
- Why can I not post? Guests can browse the map. Posting, friends, and creating events need an account.